Device Setup and Connectivity
- How do I set up my Yogasleep Vue camera for the first time?
Plug in the camera, open the Grow app, go to Settings > Cameras, tap “Add Vue Camera”, and follow the step-by-step setup instructions.
- What Wi‑Fi network does the camera require?
The camera supports 2.4 GHz Wi‑Fi networks only. 5 GHz networks are not supported.
- What should I do if the camera can’t find my router?
Confirm the router is on and broadcasting 2.4GHz, verify the network name/password entered in the app, and restart both router and camera before retrying.
- What should I do if I changed my Wi-Fi name or password?
Perform a camera reset: hold the power for 20 seconds until the red light blinks, then go to Settings > Cameras, tap “Add Vue Camera”, and follow the step-by-step setup instructions to complete setup again.
- Can I use the camera on hotel or public Wi‑Fi?
Public or captive networks are not supported. The camera requires a private 2.4 GHz Wi‑Fi network.
- What should I do if the camera won’t connect to Wi‑Fi?
Confirm you are using a 2.4 GHz network, double-check your password, restart your router, and retry setup.
- How do I factory reset the camera?
With the camera powered on, press and hold the privacy button for about 20 seconds until the LED flashes red. The camera will restart and enter pairing mode.
- Can I move the camera to a new Wi‑Fi network?
Yes. Perform a camera reset: hold the power for 20 seconds until the red light blinks, then go to Settings > Cameras, tap “Add Vue Camera”, and follow the step-by-step setup instructions to complete setup again.
- What does “Wi-Fi pairing mode” mean?
When the camera LED is blinking blue, it’s waiting for router configuration—complete setup in the app.