Here’s what we recommend to clean the your sound machine's exterior: simply wipe the exterior with a damp cloth. You can use a Q-tip and rubbing alcohol to clean the vent openings. For a deeper clean, use a vacuum hose and proceed to each opening suctioning out any dust inside the unit.
Please be advised that we do not recommend opening up your Dohm for cleaning. If you are experiencing issues with the quality of your sound machine and cleaning as advised above does not help, please contact our customer service department and we’ll work with you on a solution.